GRIP SOCK POLICY FAQ

> Why are you requiring grip socks?

For safety and sanitary purposes, all Pilates V studios will require the use of grip socks for all classes and private sessions. Many counties in California have already begun to enforce this as a new Health Code and we're implementing this requirement ahead of county mandated requirements that may come up, but more importantly this is for safety and cleanliness purposes. This new policy started on September 9th 2017.

> Where can I buy grip socks?

Grip socks are available for sale in all of our studios.

> How much do your grip socks cost & what brand are they?

Well sell ToeSox & Tavi Noir for $15-18 per pair, depending on style.

> Do I have to buy my socks from Pilates V?

You're not required to buy your socks from us and are welcome to use any retailer you prefer.

> Can I wear regular socks (no-grip)?

All socks must have grip for safety purposes. Our floors and equipment are slippery when wearing socks without grip and we want to avoid unnecessary injuries.

> What if I forget my socks?

If you forget your socks and arrive for class you will need to purchase a new pair or forfeit your spot in class and our standard no-show policy will apply.

> Can my socks be open toe?

Yes, we allow open or closed toe grip socks. This includes ToeSox which are like toe gloves.

> What if I do not want to wear grip socks?

Unfortunately, you will not be able to attend classes without wearing grip socks. Please call or text us at 408-844-4403 if you have personal concerns regarding this policy.

> Can I return grip socks I buy in the studio?

All studio retail purchases are non-refundable.

> Will you have loaner socks I can borrow?

We will not have loaner socks due to the volume of clients we have, being unable to guarantee loaner socks for all, having no availability of onsite laundry, and that it is unsanitary to share socks.